Shipping policy

Shipping Policy

All orders are processed within 2–5 working days (Monday–Friday, excluding UK bank holidays).

Made-to-order and personalised items may take slightly longer. Estimated processing times are shown on each product listing.

You’ll receive a dispatch confirmation email once your order has been shipped.

Estimated delivery times (after dispatch):

Delivery times are estimates and may vary during peak periods.

We ship worldwide 🌍

International delivery times vary by country but are typically:

These are estimated timeframes and may vary due to customs processing.

For international orders:

Customers are responsible for any customs fees, import duties, or local taxes charged by their country.

We have no control over these charges and cannot predict what they may be.

Orders will not be marked as gifts or undervalued.

If your order has not arrived within:

Please contact us and we will investigate with the courier.

We are not responsible for postal delays once items have been dispatched, but we will always assist where possible.

Please double-check your shipping address before placing your order.

We are not responsible for orders delivered to incorrectly provided addresses.

Digital downloads are delivered instantly via email after purchase.

No physical item will be shipped for digital products.

Digital products are non-refundable once accessed or downloaded.

If you have any questions about shipping, please contact us at:
billsyboosgifts@gmail.com